Refund policy

Due to the nature of our products, we are unable to accept returns or offer refunds on any AJLABS UK items once they have left our facility. This policy exists to protect the health and safety of all our customers — we cannot guarantee the integrity or safety of a product that has been returned, as there is no way to verify it has not been tampered with.

We will only accept a return or issue a refund in the following circumstance:

• The product bottle is visibly broken or physically damaged upon arrival.

If your order arrives with a damaged bottle, please contact us within 48 hours of delivery at [your email] with a photo of the damage. We will arrange a replacement or refund at our discretion.

All other requests for returns or refunds will be declined.

By purchasing from AJLABS UK LTD, you agree to this policy.